Pulse aims at meeting the Procurers’ challenges with an ICT solution and a holistic (technological, clinical and organizational) approach for the chronic heart failure management.

It proposes an integrated care for patients with CHF allowing health professionals to jointly support patients and enabling their active engagement, while teaching them how to effectively manage the disease with interactive learning tools, coaching support, gamification and exergaming.

The main benefits for procurers are to impact CHF outcomes and to produce important results in terms of morbidity and resources utilization (e.g., number of admissions, visits per person/year).

Despite differences among countries (including the Procurers’ ones), Pulse has been thought to be flexibly adapted, from both technical and organizational viewpoints.

A change management strategy is a driver to adopt health ICT initiatives as it can give many benefits to all stakeholders, overcoming their resistance to change and increasing their engagement, even more, as patients’ self-monitoring is crucial to improve therapy adherence.

This is possible as specific pillars are:

  1. managing issues and expectations of Procurers
  2. providing Procurers with a system of innovative technologies beyond the state-of-the-art
  3. establishing monitoring and evaluation processes

for the whole project’s life cycle.

Pulse plan – established to design, develop and introduce our solution in the Procurers’ systems and processes – has been conceived on these pillars. It can count on a significant involvement of stakeholders (in the form of Procurers’ representatives) and leverage the strong presence of consortium members in the Procurers’ markets.