FAQ - InCareHeart

0-12

As concerns FR10.1 “Incorporation of patient held devices”, it is stated that in relation to devices for monitoring, suppliers will be required to consider innovations from the HSMonitor PCP. We would like to ask if it will be enough to obtain information via the HSMonitor PCP websites and its relative sections where they briefly introduce the solutions that have been awarded so far for each Phase or if you will be able to provide us with more specific information or tools to gain other kind of access to it?

For the time being, information obtained from the website and the websites of the suppliers of Phase III should be sufficient. Updates on Phase III of HSMonitor are expected to be available online in the first half of March 2022.

0-10

As concerns the non-functional requirement NFR13.27: What is meant by “point of care software provision with a store and forward capability”. We kindly ask to clarify.

Point of care means any investigation (diagnosis, tests, assessment and the like) and its documentation taken at the time of the consultation with the patient with instant availability of results. Store and forward is a temporary storage of information for transmission to its final destionation at a later time. It is e.g. needed to ensure that data is stored and available in a non-connected or low network bandwidth state. Normally information is sent to an intermediate station where it is kept and sent at a later time to the final destination.

0-9

As concerns the functional requirement FR10.2 we ask to clarify what is meant by “complication scanning function” that the system should implement.

The system shall have a complication scanning function that can be used to scan any complications the patient may have due to his/her chronic heart failure such as kidney damage or failure, heart valve problems, heart rhythm problems, liver damage, etc.

0-26

I have not seen in the Request for Tenders a request to attach to the legal Entity Form a proof of registration e.g. certificate of registration by the Chamber of Commerce, confirmation of the VAT number by the national VAT administration, etc. Is any of these documents requested for the Administrative Offer?

No, this kind of evidence is not needed at the tendering stage. It is sufficient to fill out the form provided by the EC here: https://EC.europa.EU/info/sites/default/files/about_the_european_commission/EU_budget/legent_privcomp_en.pdf

0-22

Can we use cloud-based (Apple Health, Google Health,…) solutions for device integrations?

RJH: No
MOH: No
SCMA: No
UNINA: No
RCM: No

0-21

Can we use the Europe-based Cloud Services (Azure, Amazon Web Services,..)?

RJH: No
MOH: No
SCMA: No
UNINA: No
RCM: No

0-17

SCMA: In cases where a PHR is not present, how is health data recorded? Would it be possible to have more information about integrate with the Citizen Platform? How does it take place?

SCMA has its own databases and platforms where health data is recorded. During the project we would like to check if there is a possibility of interoperability in between the actual ones that we are using and the new INCAREHEART solutions. Worst case scenario, if it is not possible to integrate both, we will use the new INCAREHEART solutions from scratch to manage chronic hearth failure.
The Patient Portal is property of the Shared Services of the Ministry of Health (SPMS) so the idea is, during the project and if we get good results from the evaluation of INCAREHEART, to analyse what are the possibilities to scale it up and involve SPMS process.

00-23

NFR13.18 says “INCAREHEART solution shall be usable with delay no greater than 0.5 ms..”We assume that the integration of third party applications, EHR and devices is not included in this period. Is it correct?

Yes, that is correct.

00-18

Can we receive patient data in accordance with KVKK (Turkish counterpart of GDPR)?

In principle, yes. The circumstances, techniques, and objectives of processing data should be clearly defined and elaborated.

00-16

In which form will the APIs for integration with e-Nabiz be provided, since they are not publicly available? Would it be possible to have more details about integration with tele-radiology system, Central Doctor Appointment System, and 112 Emergency Applications?

Please have a look at the publicly-available documents we present at https://sys.sagliknet.saglik.gov.tr/dokumanonline/ for detailed information about integration with e-Nabiz. Information regarding integration with tele-radiology system, Central Doctor Appointment System, and 112 Emergency Applications are shared only after signature of contracts. User name and passwords are provided to the suppliers for test operations.

Frequently asked questions

This section covers all the questions that we were asked during the OMC. It will be updated regularly with answers to your questions.

The INCAREHEART PCP

© 2021 empirica. All rights reserved. Incareheart has received funding from the European Union's Horizon 2020 research and innovation programme under grant agreement No. 965134.